At Riding Outfit, we understand that timely and reliable delivery is crucial for equestrians who depend on our premium products to enhance their riding experience and horse care. Our delivery services are designed to be efficient, affordable, and tailored to meet the needs of our global community of riders, trainers, and horse owners. Whether you’re ordering stylish breeches, durable boots, or essential health supplements, we ensure your items reach you with care and precision.
Shipping Options
We offer two convenient shipping methods to suit your needs:
- Standard Shipping: For a flat rate of $12.95, we use trusted carriers like DHL or FedEx. This option is ideal if you need your items quickly. Orders are processed within 1-2 business days, and delivery typically takes 10-15 days after shipment.
- Free Shipping: For orders over $50, we provide free shipping via EMS. This economical choice delivers your products within 15-25 days after shipment, perfect for those who plan ahead without compromising on quality.
Processing and Delivery Times
We pride ourselves on swift order processing. All orders are handled within 1-2 business days from purchase confirmation. Once shipped, you’ll receive a tracking number to monitor your delivery in real-time. Our standard shipping with DHL or FedEx ensures faster transit, while EMS free shipping offers a cost-effective solution for larger orders. Please note that delivery times may vary slightly based on your location and customs procedures, but we strive to keep delays minimal.
International Shipping
Riding Outfit ships worldwide, bringing top-tier equestrian products to riders everywhere. However, we currently do not deliver to Asia and select remote areas due to logistical constraints. If you’re unsure about your location, feel free to contact our customer service at [email protected] for assistance. We’re committed to expanding our reach to serve more equestrians globally.
Returns and Refunds
Your satisfaction is our priority. If you’re not completely happy with your purchase, you can return it within 15 days of receipt. Items must be in original condition with tags attached. Once we receive and inspect the return, we’ll process a refund or exchange promptly. For detailed instructions, please visit our Returns Policy page or email our support team.
Why Choose Our Delivery? We’ve tailored our shipping to reflect the performance-driven ethos of our brand—efficient, reliable, and focused on your convenience. Just as our products are designed for excellence in the saddle, our delivery services ensure you get what you need, when you need it, so you can ride with confidence.
Thank you for choosing Riding Outfit. We’re honored to be part of your equestrian journey and are here to support you every step of the way. Ride with us, and experience the difference quality makes.